FAQ

Shipping
We currently ship within the United States. Shipping for bicycle components is included in pricing for all the 48 contiguous states. Please reach out directly for international inquiries or shipping to AK or HI.

Return Policy
We want you to be completely happy with your purchase! Please reach out to us if you have any issue with you order. We accept returns within 30 days of purchase for unused, unopened and uninstalled accessories only. No returns are currently accepted on frames and forks or complete bicycles. Return shipping is the responsibility of the purchaser.

Warnings & Safety Information

WARNING: Cycling is a dangerous activity that may result in serious injury or death.

Kyoot products must be installed and serviced by a professional bicycle mechanic. Check your bicycle periodically and before and after every ride to ensure everything is in safe and working condition. Stop riding your bicycle immediately if there are any signs of damage or concern and have a professional mechanic examine your bicycle. Bicycles should undergo regular maintenance by a professional.

Children under 18 years of age should only ride a bicycle while under the supervision of an adult. A helmet and safety gear should be worn by all riders at all times.

Kyoot assumes no responsibility for any personal injury that may be caused by using our bicycles, whether caused by accident, negligence, misuse or otherwise. Kyoot makes no claim that the use of our bicycles will reduce the possible risk of personal injury to the user.